It's amazing how something that everyone says is extremely important in the world of employment continues to be an issue for these same groups. We're focusing on communication once again, but getting some fresh angles and perspective on why communication fails exactly. Dianna Booher joins Tim Muma to giver here experienced thoughts on this subject. Dianna is an internationally-recognized business communication expert and th...

The words and actions of the leaders in an organization can make a huge impact on the employees' production and satisfaction. Dianna Booher, an expert in executive communications and the author of 46 books related to the topic, talks with Tim Muma about how certain phrases can create many problems for a company. Dianna also offers up some alternative things leaders can say to add a positive impact.