OF DUTIES Reservation/Sales Agents will provide effective customer service by communicating information to customers regarding schedules, rates, routings, connections, and destinations Handle and carefully respond to all customer inquiries through Telephone/Voice calls. Must possess the ability to use a computer to access information on schedules, rates, routes, and destin

OF DUTIES The Lead Service Planner (Connected Services) is responsible for leading the development of service plans for connecting buses, ferries and commuter rail lines. This role includes work related to executing Amtrak's multimodal transportation initiative(s). This position will use analytical tools and relationship management skills to launch new connected services r

OF DUTIES Responsible for inspection, testing and maintenance of electrical, electronic and HVAC systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Utilizes a variety of test equ

OF DUTIES The Manager Engineering Design Ops is responsible for leading the operations of the technical engineering design review process for both external third party and some capital in house projects, to ensure that the technical engineering design review documents are in compliance with all Amtrak Engineering practices (Eps), standards, policies and procedures. Also, e

The AVP of Loyalty & Customer Engagement will own Amtrak's end to end customer engagement strategy, serving as the Champion of the Customer to both internal and external stakeholders. This strategic leader will play a pivotal role in driving customer satisfaction, retention, and loyalty initiatives via ownership of Amtrak's loyalty program (Amtrak Guest Rewards), customer

OF DUTIES Under the direction of the Project Director, Major Bridge Programs, the successful candidate will function as the main external and internal facing point of contact for the technical arm of the Portal North Bridge Project construction and commissioning for signal and communication scope of work. The Portal North Bridge Project is the construction of a new high le

OF DUTIES Reservation/Sales Agents will provide effective customer service by communicating information to customers regarding schedules, rates, routings, connections, and destinations Handle and carefully respond to all customer inquiries through Telephone/Voice calls. Must possess the ability to use a computer to access information on schedules, rates, routes, and destin

OF DUTIES This position is responsible for providing high level legal support to Law Department attorneys, managers, and staff in cases and administrative projects. In particular, this position supports attorneys in Amtrak's Litigation and Labor and Employment teams and assist with matters before the Equal Employment Opportunity Commission (EEOC) and the Occupational Safet

OF DUTIES Responsible for the management and delivery of Delivery and Commercial Strategy services for the Capital Delivery organization (CAPD). This includes architecture, engineering, construction, and consulting (e.g., project management, construction management, delivery partner) contracts. Understands, supports, and furthers business and strategy of CAPD and other int

OF DUTIES Under the direction of the Sr. Director, Delivery Strategy and Commercial Strategy, the Director Portfolio Management will be responsible for managing project development, identifying appropriate delivery methods, and advancing projects from concept to execution planning. Leveraging best practices in project development and delivery, the Director Portfolio Manage

OF DUTIES The Lead Project Controls Specialist is responsible for developing, using, and improving existing enterprise tools, systems, and work processes to assist the Frederick Douglass Tunnel Program Team in effective management control and reporting on cost, schedule, and progress measurement for a high complexity Capital Delivery portfolio of projects. Individuals in t

OF DUTIES A General Foreman I/II is responsible for directing the operation of an area performing inspections, running repairs, maintenance, modifications, and/or light overhauls for cars and/or locomotives in operating divisions and/or to include the utilization of small to large production machinery and materials. This operation includes, but is not limited to, 50 to 75

OF DUTIES Sr Construction Specialist play a crucial role in assisting, overseeing and/or managing construction projects from conception to completion. You will work closely with program and project managers, production managers, division leadership, engineers, architects, contractors, subcontractors and third parties to ensure projects are executed efficiently to satisfy s

Responsible for inspection, testing and maintenance of plumbing, hydraulic and pneumatic systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Troubleshoots equipment to determine

OF DUTIES The High Speed Trainset Electrical Technician, with knowledge of electrical power, control, onboard passenger comfort systems and onboard safety systems is the troubleshooter and repair person working on Amtrak's High Speed Trainsets. This individual is responsible for performing repair, maintenance, serving and inspection activities in accordance with HST Mainte